Privacy Policy

Privacy Policy

BordeauXchange (or www.bx-trade.com) is provided by BORDEAUXCHANGE LTD (11538709).

What data we collect

The personal data we collect includes:

  • Your name, home address, phone number and nationality when you register for an account.
  • Questions, queries or feedback you leave, including your email address if you you contact BordeauXchange.
  • Your email address and subscription preferences when you sign up to our platform or email alerts.
  • Your internet protocol (IP) address, and details of which version of web browser you used.
  • Information on how you use the site, using cookies and page tagging techniques.

Why we need your data
We collect data in order to:
  • Make sure the site is meeting the needs of it’s users.
  • Gather feedback to improve our services
  • Respond to any feedback you send us, if you have requested it.
  • Send email alerts to users upon request
  • Monitor use of the site to identify security threats

Our legal basis for processing your data
The legal basis for processing personal data in relation to site security is in our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of BordeauXchange. The legal basis for processing all other personal data are:
Consent
Legitimate interests

What we do with your data

The data we collect is not shared with any other party, or saved for our technology suppliers, for example our hosting provider. We will not:

  • Sell or rent your data to third parties
  • Share your data with third parties for marketing purposes
  • Use your data in analytics
We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.


How long we keep your data

We will only retain your personal data for as long as:

  • It is needed for the purposes set out in this document
  • The law required us to

We will keep your email data until your unsubscribe. We will keep your feedback data for two years. We will delete access log data after 120 days.


Child privacy protection

Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.


Where your data is processed and stored

We design, build and run our systems to make sure your data is as safe as possible at all stages, both while it is being processed and when it is stored. All personal data is stored in the United Kingdom of Great Britain and Northern Ireland (UK).


How do we protect your data and keep it secure

We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data – for example, we protect your data using varying levels of encryption. We also make sure that any third parties we deal with keep all your personal data they process on our behalf secure.


Your rights

You have the right to request:

  • Information about how your personal data is processed.
  • A copy of that personal data
  • That anything inaccurate in your personal data is corrected immediately

You can also:

  • Raise an objection about how your personal data is processed
  • Request that your personal data is erased if there is no longer a justification for it.
  • Ask that the processing of your personal data is restricted in certain circumstances.

This privacy notice only applies to www.bx-trade.com, and does not cover other services and transactions that we link to. These services have their own terms and conditions and privacy policies.

Changes to this Policy
We may change this policy. In that case, the ‘last updated’ data at the bottom this this page will also change. Any changes to this privacy policy will apply to you and your data immediately.

If these changes affect how your personal data is processed, BordeauXchange will take reasonable steps to let you know.

Las updated 14 January 2023.